All orders should arrive within 7 - 12 days from date of purchase. If you do not receive your order within 14 days, please check your mailbox and tracking number, then contact us and we will make sure you're enjoying your Emperium product in no time!
Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.
If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
Please enter you tracking number below.
If your tracking number doesn't work please contact us at firstname.lastname@example.org